Co-Founder

Ma Zen Mercado stands out as a seasoned I.T. Service Delivery Management Professional, boasting a remarkable decade of hands-on experience in her career. Her expertise is underscored by her prestigious ITIL Operations & PRINCE 2 Certifications, showcasing a commitment to industry best practices. Ma Zen’s academic background is equally impressive, having studied Business Computing at Queen Mary University of London. This educational pursuit has equipped her with a comprehensive understanding of the field, honing not only her technical acumen but also fostering excellent organizational and analytical skills. Her degree has instilled in her a logical approach to tasks, ensuring efficiency and precision in her endeavors.

Known for her proclivity for challenges, Ma Zen views them as stepping stones toward achieving her personal goals and attaining success in her chosen career. Her proactive nature, coupled with excellent team-working skills, positions her as a valuable asset in any professional setting. Ma Zen is characterized by her hardworking and dependable nature, coupled with a keenness to continually expand her knowledge base.

What sets Ma Zen apart is her eagerness to embrace new challenges, as she perceives them as opportunities to develop fresh skills and engage with cutting-edge technologies. The prospect of learning and growing in tandem with advancements in the IT landscape is particularly appealing to her. With a proven track record of dedication and a proactive mindset, Ma Zen Mercado is poised to make significant contributions to any role she undertakes.

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